Privacy Policy

Updated January 2020

At RedSeal, we are committed to protecting your privacy. We are working hard to continue to earn your trust, and that’s why have made some important changes to our privacy policy.

This Privacy Policy applies to information collected via our website www.redseal.net as well as information you have already given us. This Privacy Policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access and correction of your personal information.

If you provide us with your Personal Information, you have the right to review and amend that data, ask that it be deleted and opt out of future communications. To exercise any of these rights, please contact us at privacy@redseal.net or mail us at 1600 Technology Drive, 4th Floor, San Jose, CA 95110 Attn: Privacy.  We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

How We Use Information We Collect
We use information for a variety of legitimate business purposes including: collecting information so we can start and nurture a business relationship with you, allowing you to download whitepapers, or opening a Support case, to name a few examples.

Compliance with Our Privacy Policy
We use the information we collect only in compliance with this Privacy Policy.

We Never Sell Personal Information
We will never sell your Personal Information to any third party.

Use of Personal Information
In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing our website and; (b) send information to you which we think may be of interest to you by email or other means.

Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. Personal Information you provide is stored on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.  If you have any questions about the security of your Personal Information, you can contact us at privacy@redseal.net or mail us at 1600 Technology Drive, 4th Floor, San Jose, CA 95110 Attn: Privacy.

Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services. We will delete this information from the servers at an earlier date if you so request, as described in “Opting Out and Unsubscribing” below.

Your User Rights

European Union
As an EU resident, you have the following rights under the General Data Protection Regulation (GDPR):

  • Receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data.
  • Receive a copy of your Personal Data in a commonly used format.
  • Request deletion and rectification of your Personal Data.
  • Request objection to the processing of Personal Data by us.
  • Restrict processing of your Personal Data by us.
  • Submit a complaint with a supervisory authority.

California
As of January 1st 2020, California residents will be granted with the following rights under the California Consumer Privacy Act (CCPA):

  • Receive confirmation as to whether or not Personal Data concerning you is being processed, and access your stored Personal Data.
  • Receive a copy of your Personal Data in a commonly used format.
  • Request deletion of your Personal Data, unless our business needs requires that retain the information in order to provide products or services, detect or resolve security or functionality-related issues, comply with the law, or other actions that a consumer might reasonably expect.
  • Not to be discriminated against because of the exercise of your rights under the CCPA.

Users Outside the EU and California
Some of the aforementioned rights are applicable in certain jurisdictions outside the EU and California as well. Users residing outside the EU and California are welcome to contact us for any questions or requests at privacy@redseal.net.

OPTING OUT AND UNSUBSCRIBING

Reviewing, Correcting and Removing Your Personal Information
If you request it, we will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our record
  • To opt out of being solicited by Finn Partners

To exercise any of these rights, please contact us at privacy@redseal.net or mail us at 1600 Technology Drive, 4th Floor, San Jose, CA 95110 Attn: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

To Unsubscribe From Our Communications
You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our e-mails, or by emailing us at privacy@redseal.net or mail us at 1600 Technology Drive, 4th Floor, San Jose, CA 95110 Attn: Privacy.