Digital transformation or digital evolution?

Computer Weekly | April 1, 2021

Digital transformation is often associated with disruptive technology, but Mike Lloyd, chief technology officer (CTO) at RedSeal, questions whether the popularity of “disruption” is a positive thing, noting that in most other areas of life it’s a negative term.

“So why is ‘disruption’ seen as cool when it comes to tech?” he asks. “In part, it’s how you get your new idea noticed – the media and investors are always looking for the new-new thing, and see something like a tune-up or improvement of an old thing as boring. Customers see it the other way around – disruption is bad, what most people want to buy is incremental efficiency.”